To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
This works very well. I only wish it got Warmer. Having the brush like prongs the all the hair doesn’t get close enough to the heat bar to get hot enough. If you use very little and hold the hair tight against it by pulling back on the bottom of the beard it works great. Unfortunately trial and error to Figure it out and that is frustrating. Still a nice product maybe including better directions would help that issue. Or turning the heat up in the future manafacturing.