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The cutter is cheap. I ended up using my own mandolin because the teeth on the veggie holder wouldn't dig in. The blade is not very sharp and is small. Once I sliced the chips, I tried to stand them up in the slots only to find that the slots are 1/4 of an inch wide! Even if I had used their cutter and not mine, that is so wide in relation to the thin little slices that the slices won't stand up! The slices when uncooked are flimsy and have no strength, so those slots need to be much tighter to give any support. In those wide slots, they flop over on top of each other immediately. Of course the directions on the box include that cooking will not go well if the chips overlap, so what are you supposed to do then? I looked for a solution online, and found out that people do this all the time with their home mandolins and just put the chips on a paper towel on a plate! Problem solved! Q: So if I can't use their slicer, and their rack is so badly designed that I end up putting the slices from my own mandolin on an ordinary plate to cook, why did I need this thing again? A: I don't! It doesn't do what it says it will well at all, and is also a solution to a non existent problem, since a mandolin and a plate will do the same thing far better. I asked for and got a refund after returning this item.
I've have had one of these potato chip maker in the past and it worked like a champ. First off, this one is much smaller... only about 8" wide. I can live with that but the problem is that there are no instructions for how long to cook the sliced potatoes!!! It says, "For suggested microwave cook times, reference the chart." What chart? No other instruction in the box or printed outside. It's headed back to Amazon.
This thing is terrible! As stated in the listing it comes shipped in the original box with no other packaging. That would have been fine If they had not put the shipping label over the directions. The mandolin is flimsy and not very sharp. The plastic part used to hold the potato doesn’t stick to it. It’s not sharp enough to push in to a potato. The directions don’t tell you how long to cook in the microwave. The plastic looked like it was going to melt before the potatoes were crisp. Do not waste your money on this. I’m sending it back.