To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I hooked the dog up for the first time and she ran off, and kept on running, straight across the road. The lead was not attached to the spool in any way. I was very lucky I live on a quiet street or she would be dead. I am handy enough to pull it apart and tie the lead to the spool, and I was lucky the spring didn't retract while it was in pieces. Pathetic quality control from the Chinese factory to not sew a loop on the end of the lead that goes through the retaining pin. Now that it is fixed, it is a great little lead for the money and would have gotten 5 stars. Buyer beware.