Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
bought this for my partner as a work bag, she loves it, its stylish and looks vintage, it fits all her laptop, documents and all the things women magically fit in their tardis like bags.
I honestly don't know why women cary so much crap around but its big enough for everything a hand bag will carry plus business items as stated above. comes with a nice shoulder strap but it is quite narrow maybe 20mm so to make it more comfortable for the Cargo she caries in it, I added a nice brown Billingham strap pad, link below.
Generally a Great bag, saw some comments regarding the zip. the main zip is solid and smooth, the only zip I can see that might be sticky is one of the smaller pocket zips, I just rubbed a bar of soap on the zip and ran it back and forth a few times and it was absolutely fine and smooth. not an issue.