To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I received a carton that did not look like what I ordered I called their number and talked to a woman who assured me that this was the new version of what I wanted. I eventually opened it up and tried it and it is not at all close to the fragrance I expected.