To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I purchased this product because it fits my original pliers that I bought from this company, They are well made, sturdy, and a good value. I removed 1 star because my rubber parts wear out at the same time - equally - so why are these replacement rubber parts only offered in quantities of 5??????? So I either end up with 1 part that is useless by itself, or I have to purchase more than one pack to make equal replacements. That seems unfair to us - the buyers.