To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I bought this for my grandsons birthday. He is autistic and I thought this trainset would be an ideal present for a five year old . However I felt and I am sure he felt the same that the train stopped after a few seconds . The controller does not work properly but how do you explain that to an autistic child with tears in his eyes that all he wants is to see the train go round and round . So I bought another controler from Amazon hence it works well but now the engine runs by itself but when you couple carriages onto it it runs slowly and struggles. I must say how disappointed I am with this Hornby product as I have always felt they are top on their field . All I want is my grandson to have something to give him hours of pleasure as he just loves watching the train and playing with it as he is the station master in his head !! Thank you Tony Kerry
When we first got this we thought we had completely wasted $200 on a train that didn’t work. We ended up getting it to work by removing the switch piece. That piece, like most of the reviews say, messes up the entire track and causes the loop to not fully be connected. I personally wanted to give this a 1 star because you can’t use the whole thing so to me paying $200 is pointless but my son said he would give it a 4 star because he is ok without the switch. So, I gave it 3 stars instead. It’s clear there is an issue with the switch if you read the reviews so I don’t understand why the manufacturer doesn’t fix it or offer a replacement for it. Or even a discount for a faulty piece of track.