Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
Our old Tefal kettle broke so I was looking for a reasonable price one with a stainless steel look and settled on this. Super quick delivery through Prime and so far so good. It looks great in our kitchen.