To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Have used the luggage three times and now the zipper doesn’t close correctly! When I got to my destination my bag was half open and clothes hanging out. So disappointed cause I thought it would have been decent luggage for how much I paid!!!