To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
for this product, everything seemed to be good except the actual size of the product. i measured it and and it was a few inches off. I purchased the 20” one by the way. otherwise from that it was rlly soft as and the quality was good