Amazon.com.au:Customer reviews: Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera

Top positive review

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

It has interesting features, does the job, but I am under the impression that the device is from 5 years ago. When you touch the screen to access a menu, you will have to wait a good two seconds for the new screen to appear which is sign of an extremely poor chip. The voice recognition is really good. The screen itself is ok but the light it generates at night will bother you if you are sensitive to full darkness

17 people found this helpful

Top critical review

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Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Bought this hoping for some Australian content which is sadly lacking. Keeps cycling through US baseball, basketball and crime news which is both irrelevant and depressing. Sure I can tell Alexa to play local radio but the video content is all US and the settings (so far) do not allow the ABC (the Australian one!) or anything else local. The pic shows the message received when clicking on the ABC option for video content - smarmy.
It looks like a clunky clock radio - really I prefer my sleek Echo Dot as this offers nothing extra except annoying visuals. Sound quality is good but again, no better than the Dot.
Edit to add: Customer Service emailed me within minutes of this review and changed my settings; this makes the device much more useful with local news content. I still prefer my Dot but this will now be good value.

46 people found this helpful

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From Australia

Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

46 people found this helpful

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MrSwaggie1

Great if you live in the US, but anywhere else forget it.

Reviewed in Australia on 18 July 2021

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

Had high hopes for this device, but it has let me down. Quality wise this Echo device is good, the voice is good as well and I don’t have to prefix each command with OK or HEY. But my main issue is that it is USA centric. It constantly scrolls down US news, info on US movies, shows and sports but I cannot get it to be Australia based. I have ensured I have the correct location set on the device, on my AU account and on my US Amazon account but it makes no difference. I can’t set the news to my state, I can’t connect to my YouTube music account (but I can connect to Spotify and others if I paid another monthly fee). Sure I can get a 10 minute News Flash but that is all.
If Amazon want this device to be used outside of USA then they need to change these issues, so at this stage it is relegated to being glorified digital alarm clock.

37 people found this helpful

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Ruby

Don't purchase if you want to use your own pictures as the background!

Reviewed in Australia on 30 October 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

I spent a good two hours almost crying I was so angry. From all the videos I saw online you could put your own family pictures at the clockface. What they don't tell you is that the entire clockface flickers between picture changes. So for that brief 2 seconds, it's just a black screen before fading up to the next clockface.
IT IS SO ANNOYING! LIKE OH MY GOD!
I tried even just putting one picture in my amazon app and it STILL FLICKERS with just one image! every minute it will fade to black then come back with the same clockface it has a second ago.
There needs to be a feature where you can select slideshow mode of static mode!
I don't need my bedside clock flickering all night long. IT'S INFURIATING!
I had to settle on one of their images that don't even represent my style so it would stop the flickering.

30 people found this helpful

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Damien

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

17 people found this helpful

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James Bowen

Picture display is good but suggestions intrusive

Reviewed in Australia on 24 July 2021

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

The ever-changing beautiful nature images are fine and the clock figures do not seriously obscure these as they do on the Echo Show 8; but the constant suggestions from Alexa are irritating. I don't want Alexa to keep asking me whether I want to add bananas to my shopping list or to suggest self-improvement tips. I was able to get rid of most of the silly text information and suggestions from Alexa but these silly suggestions appear to be unremovable. I just want to see beautiful nature images on my Echo Show screen and a clock that does not obscure them. This is where Google's Nest Hub is a superior device. It has a beautiful 7-inch screen and allows the owner to add only information that is useful to the owner. Unfortunately, the google 7-inch is much more expensive.

11 people found this helpful

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No complaints

Reviewed in Australia on 4 July 2021

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

Regarding the newer 2021 edition, it has to be said that this item is absolutely wonderful. It took about an hour to set up. Usually spending an hour to set up anything is annoying, but this was quite enjoyable because there are so many options. The hour was spent setting up the different options.

Works perfectly with my echo wall clock

8 people found this helpful

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Kung-Foo-Kamel

Okay But Lacking a Basic Feature

Reviewed in Australia on 21 July 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Works just as good as any of the Echo's, screen is okay, nice to have clock and weather on display, you can watch Youtube via the built in web browser, and it seems to play pretty good, but I find the touch screen very slow to respond, it feels underpowered when navigating its menu, but voice response is on par with Echo Dot's.

The main reason I gave it 3 stars, is the lacking of any 3.5mm audio output jack, the built in speaker like all of these devices sounds like tweeter in a cardboard box, I have tried some generic USB Audio DAC's and none of them work, so its use case is very limited.

I recommend this to people that would like a nice bedside or office desk clock and don't really care about audio quality, but if you want this for a Kitchen setting, I would recommend going for the larger Show 8.

7 people found this helpful

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Joy Swan

Echo 5

Reviewed in Australia on 10 July 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

This is so good, I love the fact that the screen dims at night and when asked to play music it is not
over the top loud. Also I just love Tech. and this is my favourite so far. Top marks to Amazon.

7 people found this helpful

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Australian user

Worst bed side clock ever!

Reviewed in Australia on 7 December 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

BUGS!!!

The screen fades to black every few minutes. Night mode doesn't work reliably. Adaptive brightness: The screen doesn't dim or it doesn't brighten in the morning Clock faces disappear as per the photo.

And it is slow slow slow. The older echo spot was much snapier.

This is a replacement device and the exact same problems exist.

AVOID unless like me there are no other options

4 people found this helpful

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SirDickTurpin

Stop The Petty Negative Posts About Echo 5 It's Excellent!

Reviewed in Australia on 8 November 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

I thought I'd buy the Echo 5 2nd generation just out of curiosity. I'm really not into new technology. Well.. all of this has changed. The Echo 5 is an outstanding device & I've grown to really like Alexa she's become a real companion that doesn't argue with you guys & she does bring a smile to your face & quite frankly life wouldn't be the same without her now that I've had her by my bedside for a couple of months.
I've added another three Alexa devices to my collection I'm finding the whole experience so enjoyable & she really is helpful. Just ask a question & you've the answer which makes life so much easier. From an alarm to reminders she never lets you down. Putting out the rubbish every week I'd tend to forget on occasions no more with Alexa. Add Amazon music for $4 99 a month for one device & what ever comes to mind in music she simply plays. It's excellent.
Ignore all the negative reviews about this product it genuinely is a really good buy from Amazon & a whole lot of fun. You'll not regret your decision purchasing her. As for single people she's a must too you've always somebody to talk to. I'm learning words in another language that's how good she is for fun.

Well done to everybody involved at Amazon for making such a device available to the public as well they deserve a mention.

3 people found this helpful

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