To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Setup is unnecessarily difficult. It does not allow google play or apps from there to be installed. It doesnt allow amazon apps to download nor install. Everything uses a 3rd paradigm called SKILLS. They are predefined and limited and amazon focused. No youtube. No apps you use. Everything requires setup in another device on Alexa app and sharing your account. Yes putting your amazon account on more devices for others to access, brilliant amazon. I figured since it w was sold packaged with Ring devices it integrated well. It doesnt. A tablet on a stand would be better and cost less. Even if you add an bluetooth speaker or wired speaker it would excel for Ring and other uses better. This device is garbage destined for a landfill. Dont waste you money on this.
After two months the speaker has died. Tried to do the return for a new one option which said "possible up to Nov. 18th". But after clicking on it, I got a "not eligible" response. I'm hoping that there is something I'm missing and Amazon will stand behind their product by at least issue me a replacememt. It was delivered to me on August 20th. Less than two months later and the speaker sounds horrible. I use it at my home office desk for quiet background music and to "drop in" to the rest of the house. So disappointing that the speaker wouldn't hold up for that. We have many alexa products and enjoy them all, this one just didn't hold up. And the lack of product support from Amazon is baffling.