To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
The features of the monitor are great but multiple times a day it will disconnect from wifi (yes we have done troubleshooting and wifi works fine with other electronics) and be unusable just saying that it is offline. Really frustrating that it happens a lot for how much it is and that it often doesn’t perform it’s sole function.